Technical Support
When you purchase any of our products or upgrades you're eligible for free technical support and free download of upgrades for a period of one year. Note you now have the option of getting an extra two years of free upgrades and support (total three years) if you select the option on your original order. The cost of the extended support is just US$30.BreedMate has an extensive on-line help file and PDF user manual and we have a FAQ (Frequently Asked Questions) page which also provides some useful advice on a common range of questions.
Please don't limit your emails to just problems because we're also always open to suggestions for improvements to Breed Mate - in fact that’s one of the reasons Breed Mate is such a great product.
Download Software / Free Upgrades
If you have just purchased Breedmate or you are currently within your support period (minimum one year from purchase date) then you can login on the home page to get any upgrades.
If you get the message that your "Breedmate support has expired or an incorrect registration number was entered" then you should first check your registration number. If it is correct then your support has probably expired in which case you should purchase the applicable upgrade. If you get a different error message then you may have a problem with "cookies" - click here for help with that issue. For further enquiries contact support@breedmate.com.
Breed Mate Users Group
If you would like to be informed of new releases or if you just want to talk to other Breed Mate users then join our Breed Mate User's Group (BMUG) by clicking on the link below: